Professional People, Training & Tools!

When you bring in your eBike for service, we always start with a free, no-obligation estimate of the work that's needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget.

We're service pros

Our service staff is professionally trained and certified to work on all of our eBike makes and models. And every member of our service team participates in training sessions with factory service techs several times each year.

So, whether it’s a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.

We'll go over your bike with you!

eBike Diagnostics
Winchester eBikes is a certified Bosch eBikes Dealer. For all of our eBikes that use a Bosch motor we are able to hook up our diagnostics and download a detailed report of bike settings. Through the diagnostic software we are also able to control settings that affect the performance and function of the bike. You can view a sample diagnostic report here.

Appointments are helpful
If you prefer the convenience of an appointment, we'll let you know how long the repair will take so that you can plan accordingly. If it’ll be ready quickly, you might want to check out what's new in our store while you’re waiting.

If you’re going to run some errands while your bike's being fixed, just give us a number where we can reach you in case we have any questions. Thank you!